Refund Policy

At the moment, we have a non-refund policy.

If you changed your mind and you don’t want to purchase a service of dressing up in the digital DressX item, you can use the amount spent as a store credit in the future.

Our team will resolve issues with customers on a case by case scenario.

If you placed an order and paid, but haven’t provided the photo in 21 days, you will receive an automatic refund and you will not receive your order.